Effective Date: 09/06/24
This Acceptable Use Policy (“AUP”) outlines the rules and guidelines for using HostWP services. By using our services, you agree to comply with this policy. Failure to adhere to this AUP may result in suspension or termination of your services.
1. Prohibited Activities
You may not use HostWP services to engage in, promote, or encourage illegal, abusive, or harmful activities, including but not limited to:
a. Illegal Activities
- Hosting, distributing, or promoting any content or activity that is illegal under applicable law.
- Engaging in or facilitating the sale or distribution of counterfeit goods, drugs, weapons, or pirated software.
b. Harmful or Fraudulent Activities
- Using HostWP services to defraud or deceive others.
- Engaging in phishing, impersonation, or any form of identity theft.
- Participating in the spread of malware, ransomware, or viruses.
c. Security Violations
- Attempting to gain unauthorized access to any system, network, or data.
- Probing, scanning, or testing the vulnerability of our servers or other systems without prior authorization.
- Disrupting or interfering with the security or integrity of HostWP services or the services of others.
d. Network Abuse
- Launching or facilitating Distributed Denial of Service (DDoS) attacks or any other attacks aimed at disrupting services.
- Using excessive bandwidth or resources that negatively impact other users or our infrastructure.
- Creating or using bots, scrapers, or similar automated tools that may burden our network.
e. Content Restrictions
You may not host or distribute the following types of content:
- Pornographic or sexually explicit material.
- Hate speech, violence, or any content that promotes discrimination based on race, gender, religion, nationality, or any other characteristic.
- Copyright-infringing content, including pirated software, music, videos, or any other media.
2. Email and Messaging
The following email and messaging activities are strictly prohibited:
- Sending unsolicited bulk emails (spam) or engaging in mass mailing practices without the recipient’s consent.
- Sending emails or messages with malicious content, including malware, phishing links, or fraudulent claims.
- Using our services to harvest email addresses or contact information for spam purposes.
3. Resource Usage
HostWP hosting plans come with specific resource limits, such as CPU, bandwidth, and disk space. You agree to use resources in a manner consistent with the normal operation of a website. Excessive use of resources that disrupts the performance of our servers or impacts other customers may result in limitations or additional charges.
4. Fair Use Policy
Our services are designed to ensure a positive experience for all users. To maintain service integrity, we may take action, including throttling, capping, or limiting your access to resources, if we determine that your usage is abusive or excessive compared to typical usage patterns.
5. Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please contact us at abuse@hostwp.co. We will review the report and take appropriate action as necessary.
6. Enforcement and Remedies
HostWP reserves the right to take appropriate actions, including but not limited to:
- Issuing warnings.
- Suspending or terminating accounts or services.
- Blocking or removing offending content.
- Reporting violations to appropriate authorities.
We may also cooperate with law enforcement or third parties when necessary to enforce this AUP or to protect our rights, property, or the safety of our users.
7. Changes to the AUP
HostWP reserves the right to update or modify this Acceptable Use Policy at any time. Changes will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns regarding this Acceptable Use Policy, please contact us at:
HostWP
Email: support@hostwp.co
Website: www.hostwp.co